FAQs
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We accept a variety of payment methods including credit/debit cards, Afterpay, PayPal, and other digital wallets for your convenience.
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Once your order is shipped, we'll send you a tracking number via email.
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We offer a 14-day return policy for unused and unopened products. Please visit our Returns & Exchanges page for more details.
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Yes, we do ship internationally. Shipping costs and delivery times vary depending on the destination.
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You can cancel or modify your order within 12 hours of placing it. Please contact our customer service team for assistance.
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Yes, we offer periodic discounts and have a loyalty program for returning customers. Sign up for our newsletter to stay updated on special offers.
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Yes, we offer gift cards in various denominations. racket gift cards are valid for 3 years from date of issue. Non-refundable. You can purchase them here
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If you receive a damaged item, please contact our customer service immediately to arrange for a replacement or refund.
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For all in-store returns & exchanges we offer an exchange or credit note on full-priced items returned in original condition within 14 days of purchase, with proof of purchase. Please visit our Returns & Exchanges page for more details.
-
Our garments are designed for real women. Refer to our size guide or contact us for
personalised advice. -
Each product page includes specific care instructions. For general guidance, refer
to our Fabric Care page. -
Available by appointment. Designed to help you build a wardrobe that works. Enquire here.
-
We accept a variety of payment methods including credit/debit cards, Afterpay, PayPal, and other digital wallets for your convenience.
-
We offer a 14-day return policy for unused and unopened products. Please visit our Returns & Exchanges page for more details.
-
You can cancel or modify your order within 12 hours of placing it. Please contact our customer service team for assistance.
-
Yes, we offer gift cards in various denominations. racket gift cards are valid for 3 years from date of issue. Non-refundable. You can purchase them here
-
For all in-store returns & exchanges we offer an exchange or credit note on full-priced items returned in original condition within 14 days of purchase, with proof of purchase. Please visit our Returns & Exchanges page for more details.
-
Each product page includes specific care instructions. For general guidance, refer
to our Fabric Care page.
-
Once your order is shipped, we'll send you a tracking number via email.
-
Yes, we do ship internationally. Shipping costs and delivery times vary depending on the destination.
-
Yes, we offer periodic discounts and have a loyalty program for returning customers. Sign up for our newsletter to stay updated on special offers.
-
If you receive a damaged item, please contact our customer service immediately to arrange for a replacement or refund.
-
Our garments are designed for real women. Refer to our size guide or contact us for
personalised advice. -
Available by appointment. Designed to help you build a wardrobe that works. Enquire here.